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Store Policies
Privacy Policy:
We do not in anyway share your information with any other party. Payment information such as credit cards are not exposed to employees. All payments are safely sent through PCI-Compliant secure servers. Only information given to Meng Motorsports employees are shipping addresses and contact information which will be shared only between Meng Motorsports and its warehouses. We use this information to ensure proper shipping addresses and contact info in case if any problems arise. We are fully committed to your privacy.
Sales and Returns Policy:
All sales are final once processed. We only offer returns if there is a problem in product delivery, please notify us within five days if this happens, item must remain in original unopened packaging. Items that are received as ordered are unable for return. All items are brand new and leaves the warehouse in brand new condition unless otherwise stated. Please examine package upon arrival, if item is damaged, please notify carrier at time of delivery. Please notify us immediately if there are any mistakes in the order before payment has been fully processed. Under certain circumstances, if a return or exchange is given, a restocking fee of up to 20% may be charged.
Pricing and Checkout Process:
Prices are subject to change without notice. If any problems shall arise, customer will be contacted and a refund can be given. California tax will be charged to California customers. Meng Motorsports accepts Paypal and all major credit cards. All orders not funded will be considered incomplete and are subject to cancellation. Please contact us if you have trouble with the payment process. Orders can be placed over the phone, through email, and on our secure website.
Warranty:
Meng Motorsports is not responsible for any warranties expressed. We do not warranty products from other manufacturers. Warranties are expressed solely by the manufacturer who offers it. Receipts should be kept in case if any problems arise. Meng Motorsports will only warranty its own brand LED bulbs and HID Kits.
Use of Products and Installation:
Most of our products may not be smog legal or street legal in most states and is recommended solely for off-road use only. Different states will have different street and smog laws. We are not responsible for any damage done by the customer in any way. All items are left for shipment in brand new condition unless otherwise stated. Most items should be installed at a professional automobile facility to ensure proper installation. Sell installed products are done at your own risk.
Authority of Employees:
We strive for happy and satisfied customers, but we do not possess authority to purchase products for customers. We can only give advice and promote smart buying decisions. All purchases are at customers own risk and at their own discretion. Meng Motorsports is not liable for any damage done to customer or property.
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